I want to thank you for the fine job the Interstate team did with our recent ‘partial’ move. Having lived in the same house for 22 years, we did not look forward to the moving process, even for a partial move.
Our consultant was the consummate professional, showing up as scheduled, making sound recommendations about storage and scheduling, returning calls promptly and assisting with the complications of a ‘partial’ move. I particularly appreciate his strong recommendation that we not schedule delivery for the day of the settlement.
On loading day (of course) it snowed! Not much, not a blizzard, but nevertheless, snow. The loading team still arrived on time. I had done a little bit of shoveling myself, but they pitched in and did a much more thorough job than I had done. They were very careful to load all the pieces I wanted to take and equally as careful not to load pieces I didn’t want to take. Everything was wrapped carefully with maximum protection. The team of Mike, Mac and Rob were polite, helpful, flexible, professional and they were communicators.
On delivery day, they arrived about the time one consultant had indicated and our crew was quick, efficient, helpful and flexible. They were so pleasant throughout the process, even when you have the ‘the chair didn’t work where I told you to put it, so would you please move it to this room?’ We are grateful to both of them.
We will certainly be contacting you when we are ready for the next phase of our move. I’m not even confident they can handle my treasured piano!