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News Release Interstate News

FOR IMMEDIATE RELEASE
May 24, 2007
CONTACT: Dotty Andrews
703.569.2121 ext. 3220
dottya@invan.com

Interstate Awarded 6th SDDC Quality Award
Only Van Lines Ever to Win Prestigious Award

SPRINGFIELD, VA., —Interstate Van Lines, a leading global provider of transportation, relocation, and logistics management solutions, announced today that it has won the honorable 2006 Surface Deployment and Distribution Command (SDDC) Quality award—making it the fourth consecutive win and the only van lines ever to earn this award.  The SDDC Quality award is presented to outstanding organizations throughout the transportation industry that have set exceptional standards and have delivered the highest quality of services to the U.S. Department of Defense (DoD), the world’s largest customer to the moving industry.  The award is available to all DoD-approved transportation providers for all modes and services.    

Interstate was awarded this honor after being nominated by Tyndall Air Force Base in Florida.  During the presentation that was given by Major General Kathleen M. Gainey, Commander, Military Surface Deployment and Distribution Command, it was announced that Interstate won this year’s award based on Interstate’s implementation of the industry’s first Driver & Agent Recognition System (DARS) Program, as well as the exceptional level of service received by both relocating military service members and transportation office personnel.  The company is one of the largest providers of household goods moving services to the DoD in the U.S. and is ranked in the nation’s top 20 for relocation and transportation management companies.

Interstate’s DARS Program is an innovative web-based system that provides the company’s valued military customers, family members, TMOs, and Service Providers with relevant information about the driver before the shipment is loaded. Each Interstate Driver has his/her own web page which includes a photograph, brief biography, professional accomplishments, and a notation of prior military service. The DARS Program was designed to reduce stress during the process of Interstate’s military customers’ moves by providing online information and setting expectations upfront to ensure “No Stranger at the Door.” Additionally, the DARs Program is a valuable security tool for Interstate’s customers to learn who will be handling their possessions to reduce the stress they experience during the relocation process.  

“Interstate is committed to continuously improving service through innovative ways to better support our military customers’ needs and address their specific concerns,” stated John D. Morrissette, senior vice president at Interstate.  “Our company’s DARS Program is a proven example of how we stand behind our valued customers,” added Morrissette.  

About Interstate
Established in 1943 and recognized for Top Hat Service, Interstate Van Lines is part of the Interstate family of companies encompassing a worldwide group of relocation management, transportation, and logistics management solutions serving government, corporate, and individual clients. Interstate is a $100+ million dollar enterprise employing more than 300 people, maintaining a fleet of over 300 vehicles, and consisting of over 1,000 global service partners. Interstate distinguishes itself with key industry certifications, including ISO 9001:2000 for all entities and facilities, FAIM-ISO for International business, and numerous prestigious awards including the unprecedented 2006 6th Department of Defense SDDC Quality Award, nine first Place Fleet Safety awards from the American Moving and Storage Association, the National Capital Business Ethics award, as well as the Blue Diamond Quality First award. Interstate has a long history of community and philanthropic generosity including 16 years supporting the U.S. Marines Corps Reserve’s Toys for Tots program. For more information about the Interstate group of global companies, please contact us at: 800.745.6683, Info@Invan.com or www.InterstateWorldwide.com.